Testimonials
We are proud to share many of Seismic Safety’s customer reviews and testimonials with you.
Seismic Safety is proud of its customer track record and we continue to receive valuable customer service reviews. Our motto is to always give you more than we promise. We invite you to take a look through these recent comments from our customers regarding our Earthquake Retrofit and Foundation Repair work product and service delivery. You can also find endorsements from business associates and current/previous clients here!!
Real Customer Reviews
Seismic Safety has received various different awards for providing the best customer service you could hope for.
Seismic Safety Inc. Earns Coveted Angie’s List Super Service Award
Award reflects businesses’ consistently high level of customer service
Seismic Safety Inc. has been awarded the prestigious 2011 Angie’s List Super Service Award, an honor bestowed annually on approximately 5 percent of all the businesses rated on the nation’s leading provider of consumer reviews on local service companies.
“We always have and always will deliver more than we promise you”
“Only a fraction of the businesses rated on Angie’s List can claim the sterling customer service record of being a Super Service Award winner because we set a high bar,” said Angie’s List Founder Angie Hicks. “The fact that Seismic Safety Inc. can claim Super Service Award status speaks volumes about its dedication to consumers
Angie’s List Super Service Award winners have met strict eligibility requirements including earning a minimum number of reports, an exemplary rating from their customers and abiding by Angie’s List operational guidelines.
Service business ratings are updated daily on Angie’s List, but members can find the 2011 Super Service Award logo next to business names in search results on AngiesList.com.
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Angie’s List collects consumer reviews on local contractors and doctors in more than 500 service categories. Currently, more than 1 million consumers across the U.S. rely on Angie’s List to help them make the best hiring decisions. Members get unlimited access to local ratings via Internet or phone, exclusive discounts, the Angie’s List magazine and help from the Angie’s List complaint resolution service. Take a quick tour of Angie’s List and view the latest Angie’s List news.
MARGARET VINCI, ., Cal-Tech.
" I am happy to send a personal letter of endorsement but, unfortunately, Caltech does not do endorsements All Californians should consider earthquake retrofitting their home to reduce their potential losses. Ed Sylvis runs Seismic Safety which is one of the best companies in the business with the highest reputation amongst his clients for not only the quality of work but also Ed's honesty, integrity and ethics. It is a personal agenda for me to assist residents in being earthquake prepared and I endorse Ed Sylvis without hesitation. .
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"It was great to work with such a professional organization. I wish all my business encounters were as positive. Thanks......"
"We were very happy with how quickly the work was completed and how professional the work crew was. ."
"Ken Compton was a excellent to work with very personable. As I did not personally witness the crew preform the job, but I am very pleased as the job looks great!!."
"This is the third time I have used Seismic Safety and I have been very pleased everytime."
"Seismic Safety's Customer service was efficient from the office personel to the work crew. Ken Compton was very informative and professional to our needs."
"This is the second time I have worked with Seismic Safety, and simply I can not recommend them enough the entire process was painless and the work was done professionally and quickly!."
"I have used Seismic Safety for several of my homes and all I can say is perfect every time. Ken Compton makes sure his Seismic Safety go's above and beyond. Thanks Ken...."
DR. ROBERT WINTER, world-renowned architectural historian, owner of the Batchelder house, Pasadena.
"I have great confidence in Ed; he and his crew strengthened my stone foundations and retrofitted the bolting in such a way that it is now earthquake-resistant and still looks original.
" They repaired sill on foundation, leveled front of house, repaired section of foundation, replaced and reset several support piers. Prompt quotation by god technician, prompt work, stuck to quote, well satisfied with work. I would hire again. ."
" I called Seismic Saftey because my General Contractor said that we needed to have the house bolted down. The contranctor wanted to charge near $7,000.00 for the job.
I was very pleased with the service I received by Seismic Safety; both over the phone and in person. They were very honest and infact initially told us that our house probably did not need to be inspected at all. They determined this because by the year the house was built and the area of the house.
For piece of mind, I had Seismic Safety come over anyway to inspect the bolts. After 10 minutes of crawling under the house. They quickly determined that the house was sufficiently Anchor bolted. They provided a follow-up report 2 days later stating that no work needed to be done and the house was indeed sufficiently bolted. Seismic Safety saved me $7000.00 dollars!
Prior to the inspection, I asked Seismic Safety if they could give a quote anyway to bolt the house incase we needed it. Their quote was less than half of the contractor.
Finally, Seismic Safety followed up a couple of times to make sure that we were satisfied and if we needed anything else.
I was very happy with the service. ."
"I was referred to Seismic Safety by our amazing home inspection guy Greg Noyes. Ken Compton from SS came to the first house we were in escrow on, did an amazing inspection there, and then, when that house fell through, came to inspect the second one we bid on. Again, he was totally thorough and very, very good. We ultimately bought that house and Ken and his team just finished doing some foundation work for us. All I can say is PERFECT service all the way through. You know when you're talking to someone and you just think "this person knows more about this subject than possibly anyone else in the world?" That is how you feel talking to Ken. But he's no know-it-all, just quietly knowledgeable, helpful, and informative about his field of expertise. To the nth degree. The company as a whole is superlative in terms of communication, follow-up, and overall service. The work done is outstanding. When we discovered an extra issue with our house that only came up after we tore carpet out Ken came the same day to take another look -- even though his job was technically done -- and immediately put our minds at ease by telling us exactly how we could remedy it for very little additional money. I love this guy and I love Seismic Safety. I don't know that I would even bother getting bids from anyone else. They are the best, "
"I live in California. It is also depended on what kind of foundation one has. I have a river rock foundation, which is dangerous. I chose a less expensive choice they now have. I was willing to choose that because I needed to spend less money. The person who started the company is a very good guy, and he is older now. The company started back in 50's. The reason they started the company because one of the people wanted their foundation to be secured. They are the nicest people. All the people who live here have regard for them. They have several choices for retrofit. ."
"They braced the cripple walls, and bolted the structure to the foundation around the perimeter of our crawl space,On the recommendation from our home inspector, we called Seismic Safety during escrow to inspect the lack of retrofitting in most of the crawl space of our new home (actually old home, built in 1924) and estimate the cost of the necessary upgrades. They came out quickly (charging a nominal fee which would be applied to the work should they be awarded the job), and gave me an estimate within 48 hours of my first call. The estimate was fair, and the crew arrived the morning after we received the keys to the house. They bolted the foundation, and braced the cripple walls all the way around the perimeter of the crawl space. They were professional, maintained a clean worksite, and did quality work that passed the city inspection immediately. The job took 3 days. I would recommend them without hesitation.s."
"Seismic Safety retrofitted the foundation for my two homes. They repaired cracking and bolts that had been installed poorly originally. They put in or replaced additional beams for me.Seismic Safety seemed very knowledgeable and professional. They gave me a fair estimate based on their thorough inspection. They were the right company for me in terms of qualifications and price."
" "If you are looking for an honest evaluation of the structure of a home, there is NO ONE else I would recommend. My clients have trusted Ed for nearly 20 years, and I have yet to hear a complaint!
He does what he says, provides honest evaluations and offers fair pricing!"
Service Category: Seismic Retrofitting
Year first hired: 1991 (hired more than once)
Top Qualities: Great Results, Expert, Good Value ."
"I found you on the internet ...your professionalism during the pre-contract inspection of my home made it easy to select you. Thank you for your honesty and the thorough job.
CHERYL MANNIG, renowned throughout the land as a bonsai Aficionado www.psba.us/pic/manning/cheryl1.html.
"Seismic Safety bolted my house and adjusted the floors. I had no qualms about having them back in August of 2006 to build the foundation for my new addition. Because of their attention to detail and pride in a job well done, Seismic Safety is on my short list of contractors I recommend without hesitation. I look forward to putting these sentiments on Angies List."
"I am writing to express my gratitude for the work completed on our house. This is our first home and a very important investment to us. Your crew has been incredibly polite, neat, and hard working. Ken Compton was extremely helpful and gracious ... I am glad we decided to go with Seismic Safety for our retrofitting work given the care and attention our house has received. I will be recommending your company to my friends and colleagues."
"My father is an engineer of some renown. He and I agree that Ed Sylvis saved the life of our wonderful home here in Woodland Hills. He did exactly as promised and a little more. We did our research on him before contract. Everyone said and promised us that we would be happy we chose him, and indeed we were."
"Your company slogan is no idle boast. From beginning to end everything went as promised or better. Your workers and staff reflect extremely well on management."
"The seismic work was done quickly and thoroughly. I am very happy with the quality and attention to detail."
"The city inspector commented that the work was extremely well done. Thank you."
"I was impressed from the first phone call to the final clean up. We will definitely pass on the word about your company."
"A pleasure doing business with you. Crews showed up and finished when and as promised."
"What a treasure you have in your people, work, and workers. Thank you for a job well done."
"It was a pleasure working with you and your crews. Please do not hesitate to use us as reference."
"Everyone was congenial and polite. Jose was outstanding in leadership, punctuality, and responsibility."
"It is refreshing to have a company do their work and cleanup exactly as they say they will."
"Your pledge 'to do more than promised' has been kept, and we are pleased to congratulate you and your staff on such a successful endeavor."
"It is a magnificent piece of engineering. You can be very proud of your men -- they are the best of the very best."
"The quality and execution of the work as well as all of the engineering aspects of the job were excellent. Thank you."
"We were impressed with the quality and completeness of the work. Thank you for making our home safe."
"You're right, you did more work than promised. It was a pleasure to work with your company and employees."
"My only regret is not using your services on my other property."
Top qualities: Expert , On Time
Ronald hired ED in 1991.
Jeff Whitaker I have worked with Ed for over 13 years and have always found him to be a man of honesty and integrity. Our firm is a large insurance agency located in Pasadena and we have referred numerous clients to his company, Seismic Safety, Inc. when they needed to have their homes seismic retrofitted either for their own protection or when required by their insurance company. The feedback we have received from these referred clients has always been outstanding.
Seismic Safety - Ed Sylvis Construction 
